I Already Bought Paint Tool Sai How Can I Reinstall It Without Having to Buy It Again?

Q. I can not open my software license certificate.

SAI automatically detects the software license certificate if it is putted into SAI's program folder as the following moving-picture show. Please understand that you demand non open your software license certificate. Reference: Q. I tin can not salve my software license certificate as a file. Q. My software license certificate does not work. Page top

Q. I tin not save my software license certificate every bit a file.

If your browser does not evidence any file salvage choice when y'all pushed "Download Software License Document" push button, it means that you fixed settings of your Windows to open .slc file by some program automatically. In this case, the downloaded .slc file will save into 'Downloads' folder. Please see the following folder.  Windows XP: open [Computer] from outset menu, open folders 'Desktop' -> 'My Documents' -> 'Downloads' or open up "C:\Documents and Settings\(USER Name)\My Documents\Downloads"  Windows Vista or later: open [Estimator] from kickoff carte, open folders 'Favorite' -> 'Downloads' or open "C:\Users\(USER Proper noun)\Downloads" Some spider web browser(include Internet Explorer 9) add an ordinal to the filename of downloaded file if same filename already exists. However, SAI cannot detects a filename of software license document that an ordinal added by web browser. Please remove it if an ordinal is added to the filename of your software license document. (e.1000. "sai-010000123456 (1).slc" -> "sai-010000123456.slc") If your spider web browser does non show a file salve option(dialog, button, link, etc.), please try other spider web browser(Firefox, Google Chrome, etc.). These browsers salve a downloaded file into 'Downloads' folder automatically. Page tiptop

Q. My software license certificate does not piece of work. Q. I installed my software license certificate, but trial period message doesn't disappear yet. Q. I installed my software license certificate, but license data is still 'License: Trial'.

If the software license certificate deos non work, considerable reasons are; - You have not putted your software license certificate into SAI's plan folder. SAI automatically detects the software license certificate if it is putted into SAI's programme folder as the following picture. Only if you lot accept not putted your software license certificate into SAI'southward program binder, SAI can not detect your software license certificate. Please see "Footstep four: Open up SAI's program binder" and "Pace 5: Put your software license certificate into SAI's program folder" in Download Software License Certificate page. - The filename of your software license certificate includes an ordinal Some web browser(include Internet Explorer 9) add an ordinal to the filename of downloaded file if same filename already exists. Yet, SAI cannot detects the software license certificate that an ordinal added by spider web browser. Delight remove it if an ordinal is added to the filename of your software license certificate. (e.g. "sai-010000123456 (1).slc" -> "sai-010000123456.slc") - Inputted System ID was incorrect. If the software license document contains wrong Arrangement ID, SAI simply ignore this wrong software license certificate. You have to input your own Arrangement ID for downloading the software license certificate, your own System ID is shown [Others]>[System ID] bill of fare of SAI. 'Certificate Download Password' that is written in your license information email is not a Organisation ID. Please do not input 'Certificate Download Password' into 'System ID' box in the software license certificate download class. - Later on the software license certificate was placed in SAI's program binder, without restarting SAI application. The software license certificate is detected at the application starting, so afterward you lot placed the software license certificate, you lot demand to restart all of SAI applications once more, but you don't need to restart Windows. We sometimes receive questions how to 'open' the software license certificate, simply you need not open your software license certificate. SAI detects your software license certificate automatically at the application starting if you take putted it into SAI's program binder. Reference: Q. I can non open my software license certificate. Page peak

Q. I installed my software license certificate merely like described in the installation instruction on SAI's folio, but trial message doesn't disappear yet.

Actually installation process for the software license certificate is wrong, please look beneath topics more carefully. Q. My software license certificate does not work. Page meridian

Q. What is Organization ID? I couldn't find it at all.

Evolution version before Ver.i.0.0. has no System ID carte du jour, this is for production version of SAI. If y'all use Ver.1.0.0 or afterward, you tin can find it in [Others] > [Arrangement ID], please download SAI Ver.ane.0.0 or later. Page acme

Q. I apply previous version of SAI that released before Ver.1.0.0. only this cannot recognize my software license certificate. Q. I utilize previous version of SAI that released earlier Ver.1.0.0. I installed software license certificate but Trial message doesn't disappear.

Development version before Ver.ane.0.0 don't recognize any software license certificate files, this future is supported Ver.1.0.0. or after, delight download SAI Ver.one.0.0. or afterward. Page top

Q. Can I use SAI awarding without network connection.

Yes, y'all tin download the software license certificate for not network connected PC via network connected PC. Please input the 'Arrangement ID' of the PC that is Not continued to network , and then you can copy and install the software license certificate to SAI folder via USB memory etc. If yous want to order the software license and install it at same fourth dimension, you can do similar following instructions. More details for downloading the software license certificate is written in 'Download Software License Certificate' page. (*) After installation of SAI is completed: ane. [the PC without internet] Run the SAI and select the menu 'Others' - 'System ID', note the displayed System ID. ii. [the PC with net] Buy SAI license and receive 'Information About Your Software License' e-mail. three. [the PC with net] Download the software license document by noted System ID and mailed license no and downloading password. iv. [the PC with net] Copy the downloaded software license certificate to USB memory etc. 5. [the PC without net] Copy this file to the SAI's program folder via USB retention etc. If only for trial use you don't take to connect your PC to network at all. Page top

Q. When I modify my PC, I should purchase new software license again? Q. When I reinstall the Windows Bone, I should buy new software license over again?

No, you don't need to order the license again, once you ordered user license, you already receive license no. and password for downloading the software license certificate, when you modify your PC or reinstall your Bone, y'all can employ same license no. and countersign for downloading the new software license certificate. Page tiptop

Q. I renewed my PC, how to use the SAI on new PC? Q. I reinstalled the Windows Os on my PC, how I tin use the SAI once again?

First please install the fullset of SAI, and side by side download and install the new software license certificate again. Download Software License Certificate Reference: Q. When I change my PC, I should buy new software license again? Q. When I reinstall the Windows Bone, I should purchase new software license again? Page top

Q. When new version of SAI released, I should purchase new software license again?

If same major no. of SAI Ver.1.ten.x (case, Ver.1.ane.0, Ver.1.v.0, etc...) you don't need to order the license again, but in hereafter if upper major version of SAI similar Ver.ii.x.10 will be released, you lot will demand upgrade fee(this will be lower cost than ordering again), we call back. only currently we take no more decision or plan about them. Folio top

Q. I already installed my software license document and using SAI, but suddenly trial catamenia has been shown again.

When yous exchanged some devices on your PC, System ID is changing for the software license document. Please input new System ID to online form and download new software license document for your PC. Another case if the SAI is installed to the browser'due south enshroud folder, the license file volition be removed by browser software, for this case please check following topics. Q. I already registered the SAI, just of a sudden trial flow has been shown once more. Page top

Q. The fault message 'The Organisation ID in software license certificate is wrong.' is shown and trial period has been shown once again.

The 'System ID' written in the software license certificate is same to that you entered for downloading this file. If the 'Organisation ID' written in the software license document is different from your current using PC, SAI consider the license file is wrong, so the trial limitation won't be removed. Please enter the 'Arrangement ID' of your current using PC, and download the new software license certificate once more. Download Software License Document Page top

Q. I want to try the software before ordering, is there whatever trial version of this software?

You tin find trial version of this software from [Download & Installation] department, if the license data is non constitute, this software will work as trial mode. Page pinnacle

Q. In 'Reissue Software License Information' folio, the error message that says 'Confirmation No.' is incorrect has been shown and I cannot proceed.

If you close the 'Reissue Software License Information' folio before reissue is completed, the confirmation no. become invalid, thus delight keep open the '2. E-postal service address confirmation' page and input the confirmation no. that you received past e-mail. If you didn't close the reissue page, simply this error is still shown, it may be browser awarding problems, please retry with other browser software. Page top

Q. How can I alter my registered user information?

To change the registered user information, please ship following information for the approval of registered information modify from Customer Support page. Although if these data that is sent to united states is incorrect or non enough to identify, or registered information was not correct or not plenty to identify, we cannot accept to change these information. Bailiwick - The subject of e-mail should exist 'Asking to alter the registered information' or exist enough understanding championship for irresolute request of registered information. Must Information (*)If at that place is mind striking in plurals, please enumerate all of them. - New email address (email address of phone cannot valid) and your name and accost. (If some of these data aren't changed, you don't have to write about not changed items.) - Your registered name. - Your registered address. (Delight nowadays all parts of your address. e.g: Address, Urban center, Land, Land) Selectable Information Please send u.s.a. 1 of post-obit data. - Your registered email address. - Software License No. (The software license certificate filename included this no.) - Invoice ID. Page top

Q. I lost my software license number and my certificate download password.

If you can receive e-mails by registered accost, delight apply the 'Reissue Software License Information' page. If you cannot receive due east-mails by registered address, we will accept change of your registered email address, delight ship us following information for the approval of registered information modify from Client Back up page. Although if these information that is sent to united states of america is wrong or not plenty to identify, or registered information was not correct or not enough to identify, we cannot have to alter these information. Field of study - The subject area of email should exist 'Request to change the registered email accost' or exist enough understanding title for changing request of registered email address. Must Information (*)If at that place is mind striking in plurals, please enumerate all of them. - New email accost (e-mail address of phone cannot valid) - Your registered name. - Your registered address. (Please present all parts of your address. e.chiliad: Address, Metropolis, State, Country)   And 1 of the following information: - Your registered e-mail address. - Software License Number (The filename of your software license document is including this no.) - Invoice ID (This ID is written in the receipt e-mail from PayPal.) - Gild Number (This number is written in the receipt email from AXES Payment.) After the asking is complete, y'all volition receive the electronic mail from us that says registered information has changed, then you lot can use the 'Reissue Software License Information' folio for reissue your user license no. and downloading countersign. Folio top

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Source: https://www.systemax.jp/en/sai/faq_license.html

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